Privacy policy.

Last updated: June 25, 2026

Information we collect

When you submit a contact or loan enquiry form, we may collect your name, phone number, WhatsApp number, email address, selected loan product, applicant type, requested amount, income or turnover information and message details.

How we use information

We use submitted information to respond to enquiries, guide applicants on loan products and documentation, assess preliminary suitability and provide customer support.

Confidentiality and security

Protecting client information is a priority. We limit access to authorized personnel and use reasonable safeguards to protect information from unauthorized access, disclosure or misuse.

Information sharing

We do not share personal information with unauthorized third parties. Information may be processed where required for legitimate business, legal, regulatory or credit assessment purposes.

Data minimization

Please do not submit National ID numbers, passport numbers, bank card details or sensitive documents through the website form. A loan officer will advise you on secure document submission where required.

Your choices

You may contact us to update submitted contact information or request support regarding the handling of your information.

Contact

For privacy questions, contact us at equiifirstfinance@gmail.com or visit 26 Kenneth Kaunda and Angwa Street, Elcombe House, Harare, Zimbabwe.